CoinByte Support

Account, security, verification

Explore how to verify your identity and secure your CoinByte account

Create CoinByte Account

Guides to help you create and activate your CoinByte account step-by-step.

Common FAQ

Quick solutions to the most frequent inquiries regarding verification and security.

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What if I haven't received the SMS code
Learn what to do if you haven't received the SMS code from CoinByte. View Details →
What if I haven't received the email code
Learn what to do if you haven't received the verification code email from CoinByte. View Details →

Update Details

Guides to change your details or password.

Verification and Security

Learn how to verify your identity and secure your CoinByte account with tools

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Set up Two-Factor Authentication

Learn how to enhance your CoinByte account security using two-factor authentication (2FA) with Google Authenticator.

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Change Google Authentication

Learn how to change your Google Authenticator for 2FA on CoinByte when switching devices.

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Verify your Email

Learn how email verification works when you register your CoinByte account.

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Verify your Phone Number

Guide to verify your phone number as a method of 2FA (Two-Factor Authentication) on CoinByte.

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Complete your KYC Verification (individual account)

Learn how to complete your KYC verification for individual accounts on CoinByte, including accepted documents and step-by-step guidance.

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Complete your KYC Verification (Corporate account)

Learn how to complete your KYC verification for corporate accounts on CoinByte, including required documents and step-by-step guidance.

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Learn More About Enhanced Due Diligence (EDD)

Understand why CoinByte may request Enhanced Due Diligence (EDD), common trigger scenarios, what documents are needed, and how to submit them.

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Risk and Fraud

Learn how to identify fraud, what to do during or after a scam, and how to trade safely on CoinByte.

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Manage your login and security history

Check login and security setting activity history, and what to do if you notice suspicious activity on CoinByte.

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Contact Support

If you have any questions about your account or security, please feel free to [contact our customer support team](mailto:[email protected] ), who will be happy to assist you.

Still need help?

Our dedicated support team is available 24/7 to assist you with any security or account-related concerns.

CoinByte Support Center