Guide to Contacting a Human Customer Service Representative
You can quickly contact CoinByte's human customer support via the web or mobile app to resolve issues related to your account, transactions, withdrawals, and more.
App
Open the CoinByte app and log in to your personal account.
Select the
in the top right to open the Personal center page.Locate and tap the Customer Service option in the Personal Center list to enter the customer service chat interface.
Web
Open your browser and visit the official CoinByte homepage: https://www.coinbyte.com.au
Scroll to the bottom-right corner of the webpage and click the floating customer service avatar icon.
In the pop-up dialog window, click the Connect to Agent button to be connected to a human customer service representative.
To ensure the security of your account, please keep the following points in mind when contacting customer service:
CoinByte official customer support will never ask for your account password, SMS verification code, or private keys for any reason.
Please do not contact customer service via third-party links or unfamiliar social media accounts that have not been officially announced, in order to avoid falling victim to fraud.
When inquiring about sensitive account issues, please have your real-name account information ready in advance to facilitate a quick identity verification.