CoinByte Support

Manage your login and security history

How to view and revoke your active sessions

  1. Select the Personal Center in the top right to open the Personal center page.

  2. Select your email address to open the Account information page.

    personal

  3. Select the Security.

  4. On the Account Activities page, you can see the following information:

    • Login Successful – Status of each login attempt

    • Date – When the login occurred

    • Device – Type of device used

    • Country – Location of the login

    • IP Address – The IP address from which the login was made

    login activities

  5. You can also select different time ranges: 1 Day, 1 Week, or 1 Month.

    filter time

  6. You can also select different statuses: Successful or Failed.

    filter status

  7. On the Security Activity page, you can view the following information:

    • Activity – Type of security event

    • Date – When the activity occurred

    • Device – Device used for the activity

    • Country – Location of the activity

    • IP Address – IP address associated with the activity

    fsecurity activities

  8. You can also choose different time ranges (1 Day, 1 Week, 1 Month) and statuses(Successful, Failed).

  1. Select the profile icon Profile in the right of header to open the Personal center.

  2. Select Security Settings.

  3. Scroll to the bottom of the page to view:

    • Login history: Includes time and date, and the IP address of each login.

    • Security Setting history: Includes account opening, password reset, and email reset events.

    manage login history


What to do if you notice a suspicious login activity

If you notice a suspicious login or security setting that is not operated by yourself, please take the following steps:

  • Reset your password and 2FA to protect your account.

  • Check if any asset is missing from your account.

  • Report to our team at [email protected].